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Find answers online
If you're the type of person who likes to find answers to your questions online, you're in luck. While you're always welcome to call our Customer Support department, we've provided lots of information here so you can help yourself - anytime.
- Help Tools - Detailed documents on Internet-related topics. Look here to find out how to upload your web page to Iserv, how to configure your browser or email, or to how to use FTP. Directions for both business and residential users are included in this section.
- Frequently Asked Questions - Top questions fielded by our Customer Support department. Check here for details on billing, Iserv policies and common error codes.
- Worms & Viruses - Click here for information on the latest worms and viruses.
- Accelerated Dialup Support
You can also view and change your dialup account information online with our
Manage Your Account feature. Here you can change your password, update your billing information, check how much time you have spent online this month and view Iserv's access numbers.
Contact Customer Support
If you can't find the answer to your question using our online resources, call our Customer Support department for help. We have a large support staff to ensure that both residential and business customers receive quality help and professional attention.
| Phone: | 1-888-64-ISERV (1-888-644-7378) |
| Email: | info@iserv.net |
| Fax: | 616-493-3730 |
| Hours: | Monday-Friday
Saturday
Sunday | 8 a.m. -10 p.m. EST
9 a.m.-9 p.m. EST
Noon-6 p.m. EST |
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